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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Advantages Of Using RFID In Fleet Management for Car Rental

In the car rental industry, fleet management is an essential aspect that involves managing and maintaining a fleet of vehicles. This includes activities such as monitoring vehicle usage, maintenance scheduling, and monitoring vehicle availability. In the past, fleet management relied heavily on manual processes, which were time-consuming and inefficient.

5 Things You Should Know About Maintenance KPI Metrics

Are you responsible for the management of any department in your organization? How do you justify the fact that you are doing a good work or not? This fact can only be justified if there is a system overlooking all the facts that state that the management is being done in a proper way and everything is running smoothly. The system that we are talking about is Maintenance KPIs. KPI stands for Key Performance Indicators.

Why Understanding Fixed Asset Depreciation is Key for Business Success

Once you install the Asset Management Software and start keeping a track of all your assets, you feel that the employees are doing a great job by understanding the whole profile and software. But still there might be something that you are not paying attention to, which could lead to heavy future losses. Depreciation is directly related to your assets and hence you should never overlook them. With the help of Fixed Asset Depreciation one will excel undoubtedly.

Spending More on ServiceNow in 2023? Learn with Infraon

IT service management (ITSM) has become a critical function for organizations to ensure seamless IT operations and customer satisfaction. ServiceNow has been one of the go-to ITSM solutions for many enterprises in recent years. However, with the ever-increasing demand for advanced ITSM capabilities, many organizations are finding themselves spending more on ServiceNow licenses and struggling to justify the ROI.

How to Develop an Asset Inventory for ISO 27001

ISO 27001 states the necessary conditions that must be followed in order to ensure effective Security Management in your organization. Because the framework includes specific requirements regarding IT assets, knowing how to develop an asset inventory for ISO 27001 will help ensure that your information assets – both physical and non-physical – are adequately protected. As a result, your organization will be safer as well.

Unifying the customer service value chain

Customers expect the same great experience no matter where or how they interact with an organization. Providing that seamless experience can be challenging for organizations spread across multiple entities, locations, and ownership models. ServiceNow service organization management capabilities can help unify the customer service value chain on a single platform. Many players are involved in getting an organization’s products and services to customers.

Real-time visibility and control over assets with RFID in the healthcare industry

The healthcare industry is a complex and rapidly evolving sector that requires real-time visibility and control over assets to optimize operations and ensure the delivery of quality care. One of the technologies that can provide such visibility and control is Radio Frequency Identification (RFID). RFID can enable healthcare providers to track, manage, and monitor their assets in real-time, leading to improved efficiency, reduced costs, and better patient outcomes.

Improving supply chain management with RFID technology in the manufacturing sector

In the manufacturing sector, effective supply chain management is critical to success. With increasing pressure to reduce costs, improve efficiency, and ensure timely delivery of products, manufacturers are constantly seeking innovative ways to optimize their supply chain operations. One technology that has gained popularity in recent years for improving supply chain management is RFID (Radio Frequency Identification).

Why Enterprise Observability Is a Better Approach to Unified Monitoring

To say modern enterprises are built on the cloud is an understatement. According to Gartner, enterprise spending on cloud applications surged to 57.7% in 2022, and investments into public cloud services hit a respectable 41%. These numbers are only predicted to grow further in 2025 as enterprises accelerate cloud rollouts and move into a cloud microservices architecture to realize greater agility, productivity, and competitiveness.