Operations | Monitoring | ITSM | DevOps | Cloud

Major Incident Management: A Playbook for I&O Teams

It's 2 a.m. Monitoring alerts are firing, the on-call engineer is being paged, and customer reports are arriving faster than anyone can triage them. A bridge call opens. Infrastructure, network, application, and service desk teams hop on with different fragments of context. Meanwhile, executives want to know the scope, customer impact, and expected recovery time. This is not the moment to decide who is in command or how often updates should go out.

AI in the public sector (infrastructure challenges and solutions)

The U.S. government has cataloged over 1,700 active AI use cases, and nearly 90% of federal agencies are already using or planning to use AI. The European Commission has disclosed nearly 1,500 AI use cases across EU member states. With over 3,200 combined AI use cases cataloged across the US and EU, public sector IT leaders face an identical roadblock: traditional application delivery controllers were not designed to parse or throttle Layer 7 LLM payloads, leading to backend GPU exhaustion.

We Let AI Agents Rewrite a 92M-Message-a-Day Service in Go. Zero Incidents.

Our Results Daemon processes about 92 million messages a day. We recently rewrote it from Node.js to Go, and we let Claude Code write it. We wanted to know whether we could trust an agentic rewrite for a critical, high-throughput production service rather than a prototype. It shipped with zero incidents, a 70% reduction in running pods, and a lighter database load.

Best Storage Monitoring Software: 10 Tools Compared

Storage rarely fails loudly. A pool fills. Latency climbs on one LUN. The first to notice is a user whose application timed out. The best storage monitoring software catches it earlier. It watches capacity, IOPS, latency and drive health across your arrays, which is what storage resource monitoring is for. In this blog, you will see: By the end you will know which one fits. Storage monitoring software tracks the health, capacity and performance of your IT storage.

How NIST Compliance Turns Observability Data Into Audit Evidence

Can you prove, on demand, which production systems were under continuous monitoring last quarter? Buyers, auditors, and insurers all ask a version of that question, and the answer decides contracts as often as audit findings. NIST compliance means aligning security controls and operations with standards from the National Institute of Standards and Technology, then holding evidence that the alignment stayed continuous. The frameworks are precise about outcomes and quiet about mechanics.

Compliance Doesn't Fail on Audit Day. It Drifts Every Day in Between.

For CIOs, compliance is no longer simply a box to check at audit time. It has become part of the operating standard for resilient, accountable, and well-managed enterprise IT. The reason is straightforward: enterprise technology environments change continuously. Infrastructure scales. Configurations change. Cloud resources move. Exceptions accumulate. Dependencies evolve across hybrid and distributed architectures.

Why More Technology Is Becoming a Service Instead of a Product

A growing number of technology purchases no longer end at checkout. A phone gains new AI features months after launch, a vehicle receives software updates from the cloud, and a security camera may lose important functions if its online service disappears. The physical product still matters, but increasingly it is only the visible edge of a much larger system.

The End of Browsing: How AI Is Rewriting Digital Discovery

Sometime in 2025, a quiet threshold was crossed: the majority of Google searches in the United States began ending without a single click. Data from SparkToro and Similarweb puts roughly 58.5% of US searches as resolving on the results page itself, and for news queries the zero-click rate climbed from 56% to 69% in a single year. The search box still works the way it always has. What changed is that we've stopped leaving it.

How Digital Tools Are Changing the Way Facts Are Verified

A convincing screenshot, video clip or statistic can now travel across the internet before anyone has established where it came from. The response is changing too. Verification is becoming less about finding a page that agrees with a claim and more about reconstructing its origin, checking its digital traces and comparing several independent signals before deciding how much confidence it deserves.

What Every Business Should Know About Modern Marketing

Picture a business that switches off its ad budget on a Friday. By the following week the leads have dried up, the traffic has flatlined, and the pipeline is empty as if the company had never marketed at all. Now picture a competitor that pauses the same spend and barely notices, because the phone keeps ringing from work done months ago.