The latest News and Information on Service Reliability Engineering and related technologies.
Visibility into the upstream and downstream dependencies of your services is key to maintaining a performant microservices environment. Application developers and SREs rely on this visibility to quickly trace issues back to the source, which is essential during incidents—when time is of the essence—throughout day-to-day operations, and as systems evolve and scale.
What is OpenTelemetry Collector, Architecture, Deployment and Getting started.
How JCB improves team structure, risk management, and application and platform development.
InfluxDB vs Thanos: Overview, Pros and Cons, and Differences.
Site reliability engineers manage a lot, and often in incredibly high-stakes environments. Remember that scene from "The Matrix" where Neo dodges bullets in slow motion? Of course you do. As an SRE, it can feel like you're the person getting hit by those bullets, frantically trying to investigate performance issues, automate away toil, and support the engineers around you, all before the next wave of attacks.
As new incidents emerge, there are often many unknowns about the size, severity, and cause of the problem. Sometimes it’s not clear if the problem is an incident at all. That’s where introducing a triage stage to your incident management process can help. In this post, we’ll look at the benefits of adding a triage layer to your incident management, and how Rootly’s Triage feature allows you to seamlessly transition from triage to real incident (or false alarm).