Operations | Monitoring | ITSM | DevOps | Cloud

What is the Purpose of Observability? In a Word, Innovation

Asking an IT engineer or SRE to define the purpose of observability is kind of like asking someone to explain the purpose of life: There are lots of different opinions out there, and no way of proving any of them right or wrong. You could argue that observability is just a buzzword that refers to what used to be called monitoring.

Anomaly Detection

IT Operations has a wide spectrum of roles and responsibilities. The positions range from level 1 (L1) operators to Site Reliability Engineers (SREs) and everything in between. L1 operators, for example, are (often) almost exclusively reactive. They feed off the constant stream of incidents reported by clients and events that are reported by monitoring and alerting systems. This is in contrast to SREs, who work at the other end of the spectrum.

SRE Incident Management: Overview, Techniques, and Tools

In the world of a site reliability engineer (SRE), failure is not only an option, but also expected. Systems, web applications, servers, devices, etc., are all prone to performance issues and unexpected outages at some point. It is an unavoidable fact. These unexpected failures can lead to huge revenue losses, customer trust and depending on the industry, maybe fines. Fortunately, SRE incident management is one of the core practices used to limit the disruption caused by unexpected issues.

What can SREs do to make holiday season's peak traffic less chaotic?

Holiday season's peak traffic is the most challenging period for SREs and on-call engineers. In this blog, we have highlighted the things that SREs can do to make the holiday season less chaotic. The recently concluded Black Friday weekend could have potentially been the most challenging shift for on-call engineers working in the Retail or E-Commerce sector. Since such peak-traffic events push the system to the limits, engineering teams are engulfed in a lot of tension preparing for it.