Operations | Monitoring | ITSM | DevOps | Cloud

So, what is Universal Profiling™? Universal Profiling™ is fast emerging as an important component of observability. A standard feature inside hyperscalers since approximately 2010, the technology is slowly percolating into the wider industry. Universal Profiling™ allows you to see what your code is doing all the time, in production across a wide range of languages and can profile both user-space and kernel-space code.

Another month has come to a close, so I’m back again to take you through what’s new and noteworthy from the month of September. If you missed last month’s blog, this will be a monthly recurring series to keep you posted with the latest and greatest at Honeycomb. There’s a ton to cover, so I’ll dispense with the preamble and dive right in.

Two years ago I wrote a piece in The New Stack about the Future of Ops Careers. Towards the end, I wrote: I described the second category as “operations engineering minus the infrastructure,” dedicated to evaluating and assembling a production stack of third-party platform providers, enabling software engineers to self-serve their services and own their own code in production. I said: That second category I was describing now has a name. We call those teams "platform engineering.".

So far in our series on scaling observability for game launches, we’ve discussed ways to 1) quickly analyze large volumes of telemetry data and, 2) ensure high-quality telemetry data for more effective analysis at lower costs. The best practices in these blogs outline best practices for scaling observability during game launch day – which is necessary to ensure high performance across all infrastructure components – to ensure no lag, no glitches, and no bugs.

Organizations today are under pressure to stay ahead and maintain IT applications and infrastructure optimally. That means their IT teams are tasked to make sure that functions move along smoothly while minimizing downtime. To keep the lights on, enterprises add whatever domain-specific tools they need. However, these tools are often reactive, and not nearly robust enough to handle complex application topologies.

Digital transformation requires organizational evolution. Constant demand for rapid delivery of upgrades and new products forces change. Surely, the old days of managing monolithic applications housed in private servers are over. Applications consist of virtualized, containerized, and serverless code that’s networked via APIs across a hybrid infrastructure of public and private clouds.

What is an observability engineer? Is it your SIEM admin? How about your application performance monitoring admin? Neither? Both? Observability engineering is more than administering a tool. There is more to it than data onboarding, writing parsers, and getting data in. As an observability tool admin, you work with data producers and consumers to get data in a human-readable and searchable format from the source to the analytics system.