Operations | Monitoring | ITSM | DevOps | Cloud

A Network Operations Center (NOC) is a location from which IT support technicians can supervise, monitor, and maintain client networks and infrastructure. Because they act as a central nervous system for many organizations, NOCs are typically located in a central physical location. The global coronavirus (COVID-19) pandemic is an unprecedented situation that is creating new challenges for everyone—and that includes NOCs.

As an IT leader, it’s important to step back, sometimes, and view what you can do better with your service desk. Because small issues and inefficiencies can easily add up to day-to-day chaos. In organizations where IT services are aligned with business objectives, they are more likely to make investments in new technologies like AI & ML. Periodic reviews will make sure that the alignment stays. Here we are going to look at some areas where putting efforts can yield significant result.

The work of an admin or network administrator may seem ordinary, that type of work that just follows a guide, but right now, you could not be further from truth. Here I bring you network scanning, a task that could take a lot of your time… or little, if you have Pandora FMS by your side and with the help of one of those free software applications included in GNU / Linux. Let’s take a look!