Operations | Monitoring | ITSM | DevOps | Cloud

Effective monitoring is crucial for maintaining system health and performance. Prometheus has grown in popularity as a an open-source monitoring solution, gaining traction among developers and operations teams, especially in cloud-native monitoring environments. In fact, Kubernetes – the de facto industry standard for deploying and operating containerized applications – comes bundled with Prometheus.

The OpenTelemetry project is changing how organizations approach observability. It aims to standardize monitoring across different systems. OpenTelemetry—commonly referred to as OTel—provides APIs, SDKs, exporters, and collectors. It is making data collection, analysis, and utilization more efficient, leading to better decision-making and technology adoption.

In 2023, Galileo Suite introduced SMARTboards, our innovative customizable dashboards. Our initial launch was met with enthusiasm, especially after our live demo showcased their versatility and functionality. Today, we are excited to announce several Galileo SMARTboards feature updates that enhance their usability and value.

Modern businesses depend heavily on Software as a Service (SaaS). Almost all aspects of business operations - accounting, HR, payroll, marketing, IT, sales, support - depend on one or more SaaS applications. SaaS is not limited to being used by software development teams. Given this dependency on SaaS applications, their uptime becomes tightly tied to a business's uptime. Any SaaS downtime can affect both a business's daily operations as well as the user experience.