Operations | Monitoring | ITSM | DevOps | Cloud

As modern software systems become increasingly distributed, interconnected, and complex, ensuring production reliability and performance is becoming harder and more stressful. Seemingly nondescript changes to our infrastructure or application can have massive impacts on system uptime, health, and performance, all while the cost of production incidents continues to grow.

In celebration of Customer Experience Day 2023, this post is part of a series on customer experience and the ways that Splunk strifves to deliver superior customer experience at every level. Today, customers interact with brands through a variety of channels and platforms. In fact, 57% of customers prefer to engage with brands through digital channels first.

Throughout the software development process, engineers can use a number of methods and tools to ensure their code is efficient. When using Go, for example, there are built-in tools, including those for benchmarking and CPU/memory profiling, to check how efficiently code will run. Engineers can also run unit tests to validate code quality.

ING Group is a Dutch-based multinational banking and financial services corporation serving more than 38 million customers globally. It’s one of the biggest banks in the world, consistently ranking among the top 30 largest banks globally. At ING, our 20-year-old COBOL-based financial messaging system — which provides electronic instructions to enable financial transactions between banks and customers — is slowly becoming obsolete and difficult to integrate.

Kubernetes is one of the most important and influential technologies for building and operating software today because it’s so incredibly capable. It’s flexible, available, resilient, scalable, feature-rich and backed by a global community of innovators — that’s a pretty impressive list of intangibles to apply to any particular capability.

Getting your organization to invest in a new tool requires telling a story that helps decision-makers understand its benefits. In a recent webinar, our experts discussed how to define an ROI for Cribl Stream. They also shared a sample proposal you can use to craft the story you’ll tell to leadership, and gave some tips and tricks for justifying the purchase of these key tools for your business. Engineers and architects understand core technical problems better than anyone.

What is a cloud migration? A cloud migration is the practice of moving IT workloads (data, applications, security, infrastructure, and other objects) to a cloud environment. Quick Links: Cloud migration can take many forms, including: There is also another type of cloud migration called a reverse cloud migration (also known as cloud repatriation or cloud exit) where existing applications are moved from a public cloud back to an on-premises data center.

Today, for a lot of organizations, moving to the cloud provides the best strategy to drive higher business efficiency and scale. But moving to the cloud can be challenging. IT leaders are continuously looking for ways to focus more on driving business value while moving to the cloud.