Operations | Monitoring | ITSM | DevOps | Cloud

How do you know which employee devices really need to be replaced? Teneo Managed Digital Employee Experience (DEX) gives IT teams the visibility and data they need to make smarter device refresh decisions based on actual device health and user experience.

What happens when AI agents become direct users of your infrastructure? Michael Kutsch, Staff SRE and Team Lead for Cloud Foundations at PostHog, argues that the next internal developer platform may be a library of agent skills. Instead of forcing every task through a portal, his team is giving agents structured context, reusable workflows, and deterministic scripts they can call when reliability and governance matter.

Welcome to the OnPage Dispatcher Console, your central hub for messaging activity and performance insights. In this video, we’ll walk through the main dashboard and show how it gives dispatchers a consolidated view of messaging activity, performance metrics, on-call status, and upcoming schedules, all in one place. See how the OnPage Dispatcher Dashboard helps teams stay informed and maintain visibility into critical communications.

Automation only compounds when it's connected. This webinar focuses on Skylar Automation, the orchestration engine that ties your IT landscape together, and shows where it sits in the broader ScienceLogic platform.

ManageEngine MSP Central's billing capability, powered by Zoho Billing, is officially live—and the headline feature is automated usage-based billing. No more pulling usage numbers manually, matching them to invoices, and updating everything by hand every month. Here's what changes: Customer data syncs automatically from MSP Central to Zoho Billing—no duplicate client records. Every service you deliver, including endpoint management, ITSM, and infrastructure monitoring, becomes billable in Zoho Billing without manual setup. Set up subscriptions per client, per service—one client can run multiple subscriptions at once.

Watch the full episode: MCP vs CLI: Does it even make a difference? Live Laugh Logs ep. 3.

In this Black Hat talk, Nicole Beckwith introduces APEX (Adversarial Pattern Extraction and Correlation), a detection framework—not a Cribl product—that clusters TTP-based signals around entities to support behavioral detection. It is intended for security practitioners, SOC and detection teams, and threat hunters who want to learn how to use raw telemetry or OCSF data, TTP chaining, time windows, criticality, and cross-correlation to detect behavior beyond static indicators and rule-count coverage.

What is Proactive IT? In Episode 3 of the DEX Dictionary, we break down how IT teams can identify and address issues before they impact employees.

A few months ago, Darragh Curran, CTO at Fin (formerly Intercom) set a public goal to double productivity and nearly tripled it instead. They did so by pulling a few levers: AI writing code at scale, building an AI-driven PR review system, leveraging as a trust mechanism, and with leadership becoming more hands-on through the transition. Charity wanted to pick Darragh’s brain on the messy bits, not just the highlight reel, so she invited him to participate in our first episode of Leading With Observability.