Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Grow your blame-free culture with these postmortem best practices

Bugs will happen from time to time. As our systems grow in complexity, new functionalities mean new risks. What makes or breaks a team is not only how it handles incidents, but also how it learns from them. This is where incident postmortems come into the picture.

You can't shoot for 5-9's without having powerful incident resolution capabilities

With the advent of more and more connected systems and devices, organizations are facing ever greater data security challenges. Moreover, with the accelerating cloudification of apps and even whole infrastructures, security professionals are also faced with the challenge of how to protect critical assets including personal and other sensitive data as well as IP.

Chatbot integration with Microsoft Teams and Slack

SIGNL4 provides plug-and-play chatbot integrations with Microsoft Teams and Slack, both via certified chatbot apps. Why does it makes sense to integrate SIGNL4 with chat tools after all? There are two basic uses cases that we address with the integration into Teams and Slack. By default, SIGNL4 notifies by mobile push, text and voicecalls, all according to user preference. The focus is clearly on mobile alert notifications. And of course, tracking and escalation of critical alerts is built-in.

Hrushikesh shares his journey into SRE and his thoughts on the future of this space

Hrushikesh is passionate about making a complex design with simple and reliable solutions. He is technology and platform agnostic and doesn’t believe in limiting himself to just a few. He started his career in 2006 with a Media company where he was responsible for introducing new technologies along with driving a team to deliver quickly. He does not limit his role to just development and operations and loves exploring everything in the tech space.

BYOD, Secure Messaging and HIPAA Compliance

Nine in 10 hospitals have already made or are making significant investments in smartphones. However, with the emergence of this trend, the threat of non-secure messaging has been on the rise. Our latest eBook discusses the potential risks of this rising trend and possible solutions to remain HIPAA-compliant, all while streamlining clinical communications and operations. Learn how your organization can practice safe and secure messaging in order to enhance the healthcare experience today.

Latest Advancements Made to OnPage

OnPage’s incident alert management platform continues to evolve, providing unique and powerful capabilities to business clients. Latest advancements include live call routing reporting and a sophisticated dashboard for enterprise users. The capabilities enhance team transparency and performance, improving incident management and collaboration in the process. In this blog post, I’ll discuss the benefits of the features and how they improve workflows.

(Fish) Farm-to-Table Produce With PagerDuty

Most of us are familiar with the traditional farms that have existed since humans learned to sow and harvest crops—these farms have provided us with food for centuries. And for a long time, due to the lack of refrigeration and other technology, humans lived near their food sources. But industrialization has also led to centralization of farming systems, with farms getting larger and further from consumers and with distributors depending on preservatives or refrigeration to extend shelf life.