Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to the Inside Elastic blog series, where we showcase Elastic's internal operations solving real-world business challenges. This specific series will shed light on our journey to integrate generative AI into our customer success and support operations, providing you with a behind-the-scenes look at our process. We’re blogging about this capability as we’re building it, and we’re excited for you to join the ride!

Redis is no longer open source. In March 2024 the project was relicensed, leaving its vast community confused. But the community did not give up, and started work to fork Redis to keep it open. On my recent OpenObservabilty Talks episode, I delved into Valkey, a prominent fork of Redis.

I'm excited to share that Gartner has included Monitoring as Code (MaC) as an emerging practice to their Hype Cycles for SREs again, the second year in a row. Since we founded Checkly, our vision has been that monitoring should sit in your repository, be codified, and scale with your software development. There is no alternative to MaC as it allows your engineering team(s) to work together, create and maintain checks, and ultimately own their monitoring.

IT operations teams in the financial services industry face serious challenges. Customers expect a seamless experience across a complex landscape including online platforms, mobile devices, and ATMs. Competition is fierce. Technology evolution continually disrupts the marketplace. These factors create obstacles for the teams tasked with ensuring near-perfect service availability while continuing to innovate.