Operations | Monitoring | ITSM | DevOps | Cloud

It's one thing to detect a cyber attack. It's another to know what the attackers are trying to do, which tactics they are using, and what their next move is likely to be. Without that additional information, it's difficult to defend effectively against an attack. You can't reliably stop an attack if you are unable to put yourself in the mindset of the attackers. This is why threat intelligence plays a critical role in modern cybersecurity operations.

Have you ever wondered why your bounce rate is always over 70% and can never quite figure out why? Your content reads great, you’ve got top-notch videos of your products, and you’ve even got a testimonial from Microsoft saying how good your company is! Well, all of these things seem to have little impact on visitors to your website if you have a) constant pop-ups or b) slow page loading speed (and if you have both, I’d disable Google Analytics now…).

Without question, the largest disruption the customer service market has ever experienced happened at the beginning of the pandemic. Millions of customer service agents across the globe were sent home overnight, causing major disruptions for companies that were too reliant on manual processes and tribal knowledge. Agents didn’t have the necessary tools in this new remote environment, and customers experienced unprecedented wait times as a result, with some requests never being answered.

The Knowledge 2021 Digital Experience, our annual user conference, includes sessions from ServiceNow customers and partners about how they’re leveraging the Now Platform to grow their businesses and reshape their industries.

I’m very pleased to announce that ServiceNow has been named a Leader in the Forrester Wave™: Low-Code Development Platforms for Professional Developers, Q2 2021. We attribute this recognition to our latest low-code innovations and capabilities. According to this evaluation, “ServiceNow has grown to a low-code platform of the first rank. Known for its IT service management solutions, ServiceNow has invested heavily in its low-code tooling and ‘workflow platform’ messaging.

Template variables enable you to use tags to filter your Datadog dashboards to the hosts, containers, or services you need for faster troubleshooting. However, there are some cases where it may be difficult to use a standard set of template variables to aggregate all of the data you need without creating a complicated, difficult to manage set of variables. For example, you may use tag values that are a subset of another tag.

In this blog, we will walk through the scenario of sending or E-bonding ServiceNow incidents to 5 destinations simultaneously, using Robotic Data Automation and AIOps Studio. E-bonding refers to a scenario where data is delivered (one-way) or synchronized (two-way) between two or different systems, which are typically under different administrative boundaries. E-Bonding term originally appeared in Service Provider and Telco space (see: ATT E-Bonding).

The HAProxy Data Plane API 2.3 expands its service discovery mechanisms and introduces native support for discovering AWS EC2 instances and auto-scaling groups. It also adds a new configuration file that supports HCL and YAML, an Inotify configuration watcher, and Syslog support. HAProxy Data Plane API version 2.3 is now available and you will find it in the 2.3 version of the Alpine Docker image.

Today we announced our Series F round of $100M led by Greenspring Associates, with Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold, Scale, Owl Rock, and Next Equity Partners. Thank you to our customers, community, partners, investors, and team. This latest investment allows us to invest as well; in our product, our community, and in our people. We build for the builders of the digital age: developers.

We are proud to announce that CircleCI has acquired Vamp, the first cloud-native release orchestration platform. This paves the way for CircleCI customers to have first-class release orchestration and continuous validation, all natively within the CircleCI platform.