Operations | Monitoring | ITSM | DevOps | Cloud

Polling has been the go-to approach for network monitoring for years, and it still plays an important role in keeping networks healthy. But as networks become more distributed, application-driven, and data-intensive, simply polling devices more often isn't always the most efficient way to gain deeper operational insights. That's where network telemetry comes in.

It was 2am and I was paying for the privilege. Something was on fire in production, and I’d done the modern thing: I pointed an AI agent at it. It ingested the dashboards. It read the logs. It walked the traces. Then it handed me back a beautifully formatted paragraph that said, in effect, “latency is elevated on the checkout path.” I knew that. The page told me that.

With the transition from file-based licensing to the License Activation Service now complete, many Citrix administrators are spending more time in the Citrix Cloud licensing portal. As organizations continue to operate and troubleshoot LAS-based Citrix Virtual Apps and Desktops environments, it becomes increasingly important to understand what the licensing dashboard is actually showing.

Deeper monitoring. Better reporting. Fewer alerts. Less coffee at 2 a.m. Get the new version.

How Squirrel stubs behave in SharePoint - filename, extension, metadata, permissions, and restore mechanics. The 2026 technical reference.

Earlier this year, we launched Merge Queues in open beta to help teams automate, sequence, and validate pull request merges. During the beta period, we incorporated feedback from hundreds of teams to improve reliability and simplify configuration. Today, we are excited to announce that Merge Queues is generally available for Standard and Premium plans on Bitbucket Cloud.

AI is writing more of the code. Software delivery, the work between writing code and running it in production, is where most of the day still goes. Building, testing, scanning, deploying, remediating, and operating still require the same, if not more, effort as before AI. Today, we're introducing Autonomous Worker Agents for software delivery: the platform for enterprises to build and safely run AI agents that handle the work between writing code and shipping it to production.

This is the first post in our DRIVE Deep Dive series. Over the coming month we'll examine each pillar of the DRIVE framework in turn, and map DRIVE against the frameworks engineering leaders already run on, including DORA and SPACE. For the complete model, download the full DRIVE framework.

Every few weeks someone tells me root cause analysis is a solved problem now: pipe your telemetry into an LLM, let it tell you what broke. I wish it were that easy. After years on this, I think "can AI do RCA?" is the wrong question, because doing RCA with an LLM is really two separate jobs, and the answer is different for each. They break in completely different ways, so it's worth pulling them apart.

We’ve released an exciting new Lightrun capability: set a duration threshold on your Tic & Toc or Method Duration metrics, and Lightrun will automatically capture a snapshot whenever execution exceeds it. It takes moments to configure, and gives engineers the runtime context they need to understand why unexpected slow executions are occurring.