Operations | Monitoring | ITSM | DevOps | Cloud

ServiceNow deepens commitment to hybrid work with new wayfinding technology

Companies shifting to permanent hybrid work environments are up against major challenges, including additional investment in new physical experiences for employees. This is complex and expensive. It involves bringing together systems, technology, and teams that have historically been siloed. But with every challenge comes an incredible opportunity to make work better.

Scaling Grafana Mimir to 500 million active series on customer infrastructure with Grafana Enterprise Metrics

At Grafana Labs, we’ve seen an increasing number of customers who are scraping hundreds of millions of active time series but need a solution to reliably store and query such a huge amount of data. So in March, we announced our new open source TSDB, Grafana Mimir, the most scalable, most performant open source time series database in the world.

How Downtime Can Affect Morale, And What You Can Do About It

Does the worst case scenario for your company include alert fatigue from false alarms? Maybe it should. No one likes a false positive when it comes to infrastructure monitoring, and false flags are especially irritating because you have to respond to a problem that doesn’t actually exist. Just how bad are false positives? Let’s break down what these annoying little mistakes add up to for your team. You might be surprised to learn just how much they are hurting your DevOps pipeline.

Introducing our brand new (and free!) Calico Azure Course

Calico Open Source is an industry standard for container security and networking that offers high-performance cloud-native scalability and supports Kubernetes workloads, non-Kubernetes workloads, and legacy workloads. Created and maintained by Tigera, Calico Open Source offers a wide range of support for your choice of data plane whether it’s Windows, eBPF, Linux, or VPP. We’re excited to announce our new certification course for Azure, Certified Calico Operator: Azure Expert!

Best Agile Certifications for IT Professionals in 2022

Making time and resources available for learning, development, and certifications are some of the most important ways to help improve employee engagement within IT organizations. In addition to helping you attract and retain talent, team members with specific certifications bring technical knowledge and skills to your operation that can vastly improve efficiency and aid in your overall operations.

Selecting Your Next Project's MCU

Selecting the best chip can be tedious work but the best chip can save you a lot of time and money, and might even be faster! So should you spend time finding the best? I have some words on the topic. If a primary goal of your next project is to learn a new MCU, you want to create something easily reproducible, or if there will be only one machine building the project, then I recommend you to go with the chip you want to learn, the chip most readily available, or the easiest one to work with.

ITSM: Key Features and Modules

ITSM refers to IT Service Management, which simply encapsulates the activity performed by an organisation to maintain sustainable information technology infrastructure. It is designed to streamline IT services workflow and thus, increase productivity. Furthermore, it includes the set of IT policies, processes, and practices to pull it together in order to align the IT services with the business needs and objectives.

What should be the right Digital first strategy - iOPEX PoV?

In the previous blog, we outlined the critical barriers faced by leaders and probable success factors in Digital first implementation, and how an experienced technology partner & fusion team can enhance the success further. In this blog, we will provide the perspectives of having the right strategy & framework in place across people, process, product, and data for an end-to-end transformation. iOPEX point of view - Digital first

Understanding the Priorities of Data Behind Tomorrow's Business Opportunities

Many CXOs believe that Web3 will power the next paradigm shift and transform the world. As a result, they are accelerating their learning curve to spot opportunities and leapfrog to next-gen business models that will catapult their organizations to new heights. But is there really an urgency to explore what Web3 can offer?

List of Potential Incident Management Issues

Incident management is the process followed by the area of IT service management to respond to a service disruption, in order to restore it to normal as quickly as possible, minimizing the negative impact on the business. An incident is a single unplanned event that generates a service disruption, whereas a problem is a cause or potential cause of one or more incidents, as defined by ITIL incident management guidelines.