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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Leaning on Technology in The New Noisy: Managing Cloud, Change and Risk

Your company’s “digital transformation” will be driven by new application designs and methods, new technology stacks, and new processes. To master it, and delivering next generation services through it, massively complex sets of signals and data need to be leveraged, processed, and acted on. Developers need integrated data and insights through that noise, while being able to leverage their tools of choice. All of this must be managed, even in spite of massive rates of change and innovation.

Visualize and manage all of your services in one place with Dynamic Service Graph

In this digital era, technology systems are becoming increasingly complex. No longer can a single SME (subject matter expert) understand every facet of the system they run. Instead, much of this knowledge is siloed and exists as tribal knowledge within certain teams. Additionally, the rate of change is faster than ever, with code deploying and new services shipping at a rate unimaginable a few years ago.

What's New in the PagerDuty Terraform Provider - PagerDuty Garage (Oct 29, 2021)

The Terraform PagerDuty provider is a plugin for Terraform that allows for the management of PagerDuty resources using HCL (HashiCorp Configuration Language). Manage your PagerDuty account with Infrastructure as Code. #infrastructureascode For more info on the PagerDuty provider for #Terraform, see the documentation on the Terraform Registry.

How they SRE: Insights from the Cloudflare SRE team

Cloudflare is a global cloud services provider that is based all over the globe, from San Francisco, US to London, England to Sydney, Australia. Their mission, as stated front and center on their homepage, is to help build a better Internet. While that may read like hyperbole, their numbers are impressive - Cloudflare has over 126,000 paying customers and 95% of Internet Users in the developed world are within 50ms of their network.