Operations | Monitoring | ITSM | DevOps | Cloud

As the world becomes more dependent on cloud-native systems, the tolerance for slow services is decreasing. Users expect instantaneous access to services, whether it's for work, entertainment, or even cloud infrastructure. Even small amounts of latency can significantly decrease user satisfaction: nearly half of all users expect web pages to load in under two seconds, and as many as 28% of users will permanently abandon a slow site.

DevOps culture revolutionized our industry. Continuous Delivery and Continuous Integration made six sigma reliability commonplace. 20 years ago we would kick the production servers and listen to the hard drive spin, that was observability. Today’s DevOps teams deploy monitoring tools that provide development teams with deep insight into the production environment. Before DevOps practices were commonplace, production used to fail. A lot.

There’s little doubt that a lot has changed when it comes to network design, specification and build. The seemingly simple goal of carrying traffic from point A to point B might remain, but these days it comes with a long list of options and alternatives to cover a wide range of network architectures, content providers and service types, all of which might have different requirements for bandwidth, latency, and availability.

I am excited about the upcoming Optical Fiber & Communications (OFC 2022) Conference in San Diego for several reasons. Not only will it be the first in-person conference that I have attended in more than two years due to the pandemic, but the thing that I am most excited about is the fact that Ribbon will be showcasing our new IP Wave offering at the show.