Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

onpage

What is Ambient AI in Healthcare? Revolutionizing Clinical Care, Efficiency, and Outcomes

Mar 11, 2026 By Michelle Chua In OnPage
You probably use ambient AI every day without even knowing it. When your Apple Watch is telling you to stand up after sitting too long, your CGM recommends you eat a snack, or even when your smart home lights dim around the time you go to bed, every night…that’s ambient AI. Among other things, ambient AI is there to help you stay healthy, tracking what you do in the background and making decisions based on your previous actions and preferences.
Read Post

On-call Engineers - Stop Incidents before They Turn into Disasters

Mar 11, 2026 By Derdack SIGNL4 In Derdack
Critical incidents don’t follow your schedule. With SIGNL4, you’ll ���������� �������� ���� ���������� - even while you sleep. SIGNL4’s mobile app delivers critical alerts that can ���������������� ������������ ��������, ensuring you �������� ���������������� ��������������, ����������������. ������������ ����������������: Real-time alerting via mobile push, SMS, email, and voice calls Mobile push notifications that can override “Do Not Disturb” Built-in on-call scheduling Persistent alerts that repeat until acknowledged Customizable ringtones and notification sounds.
View Video

Win by Being Bold

Mar 10, 2026 By incident-io In Incident.io
Everyone your sales team is reaching out to is drowning in emails. The way to cut through isn't to send more of them. It's to get personal, get creative, and get bold. That's the philosophy baked into incident.io's sales culture: experiment constantly, celebrate the inputs as much as the wins, and never play it safe. This video gives you a real look at what it's like to be part of a sales team at one of the most exciting startups right now. There are many more wins to come, and we want the right people here for them.
View Video
statusgator

SharePoint Online outage on March 6, 2026

Mar 9, 2026 By Colin Bartlett In StatusGator
On March 6, 2026, SharePoint Online experienced a disruption that prevented some users from loading sites, accessing files, or authenticating successfully. The incident did not affect every user, but reports came in from multiple regions including North America and Europe. StatusGator detected the problem early through user outage reports and triggered an Early Warning Signal before Microsoft officially acknowledged the issue.
Read Post
firehydrant

Service Status Update: March 5, 2026

Mar 6, 2026 By Danielle Leong In FireHydrant
On March 2, 2026 at 23:30:24 UTC, we experienced an issue where the Zoom AI scribe was unable to join calls, rendering Zoom meeting transcription unavailable for all users. On March 2, 2026 at 23:30:24 UTC, we experienced an issue where the Zoom AI scribe was unable to join calls, rendering Zoom meeting transcription unavailable for all users. The issue persisted from approximately February 28 through March 5, 2026.
Read Post
spike

Escalation policy for critical incidents

Mar 6, 2026 By Sreekar In Spike
When a critical incident triggers, there’s no time to figure out who to call. That decision needs to be made well before the incident arrives. A dedicated escalation policy for critical incidents gives your team a clear path to follow the moment things go wrong, rather than leaving it to whoever happens to be around. This guide covers the key decisions involved in building that policy.
Read Post
spike

A compass for setting up your escalation policy

Mar 6, 2026 By Sreekar In Spike
Setting up an escalation policy for the first time can feel like standing at a crossroads with no clear sign pointing the way. You could escalate based on severity, by team, or by who’s available and all of them are valid. Knowing which one fits your situation is the hard part. Think of this guide as your compass for that decision.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.