The latest News and Information on Helpdesk, Service Desk, IT Helpdesk.
OnPage and ConnectWise has come a long way from when we first announced our integration 3 years ago. Today the integration supports the day to day workings of over 3000 MSPs with more and more being added to the number. Here at OnPage we love our MSP customers because they are an active bunch who work with us to create better solutions. Many of their suggestions have been incorporated in to our latest release of the OnPage + ConnectWise Manage integration. OnPage+ConnectWise 3.0 !!!
We’re happy to announce the release of advanced analytics for three more ServiceDesk Plus modules: Request transition history, Projects and Knowledge base management. Read on to see how this integration between ServiceDesk Plus and Analytics Plus gives enterprises better visibility into their help desk activity.
You asked and we delivered; you and other customers requested a solution that would integrate alert management into Datto’s Autotask PSA capabilities. We at OnPage are excited to announce that this MSP solution is now a reality.
OnPage, the industry’s leading incident alert management system today announced a new integration with Datto’s world-class IT business management platform. For the first time, managed service providers (MSPs) can take advantage of a unified view between Autotask ticketing and incident alert activities and workflows. The integration leverages the platform’s advanced ticketing capabilities by converting service tickets into intelligent alerts, all under one user interface.
