OnPage + ConnectWise Manage - New additions to the Integration
OnPage - ConnectWise integration helps MSPs streamline incident management, provides higher level of service and faster ticket resolution.
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Enhanced change management in ServiceDesk Plus: 5 tips to simplify your change implementations
Do you manage your organization’s IT infrastructure? Then you’ve probably dealt with change management in some capacity. IT change management—in particular—is an IT service management (ITSM) process where alterations to some or all the components in an organization’s IT infrastructure are planned, managed, and implemented. These changes need to happen without impacting service availability or business continuity.
ManageEngine Adds Visual Change Workflow Builder to ServiceDesk Plus at Pink18
Company's Cloud-Based ITSM Software Accelerates IT Change Adoption in Businesses by Simplifying the Process of Building and Executing Changes.
OnPage turns MSPs into superheroes
At OnPage we know that ConnectWise, and their customers, need to ensure all critical alerts not only reach the right person at the right time, but are also acted upon in a timely manner. The key is providing automatic, intelligent alerting that generates a complete audit trail, while at the same time doing it all seamlessly from within ConnectWise.
OnPage ConnectWise Manage Integration Updates
OnPage - ConnectWise integration helps MSPs streamline incident management, provides higher level of service and faster ticket resolution. IT can concentrate on fixing the issue rather than sending constant updates to customers. With full visibility, customer can see progress right on the ticket. The key is providing automatic, intelligent alerting that generates a complete audit trail tieing to SLA.
Deep Dive Into Automation: Scaling Jira Service Desk - Atlassian Summit U.S. 2017
We believe in a simple motto - automate everything that can be automated and streamline everything that can't.
ManageEngine - Bringing IT together
ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 90+ products and free tools cover everything your IT needs, at prices you can afford. From network and device management to security and service desk software, we're bringing IT together for an integrated, overarching approach to optimise your IT.
A quick walk-through of the Analytics Plus user interface
Analytics Plus offers advanced analytics for your IT. This video is an introduction to the user interface integrating ServiceDesk Plus with Analtyics Plus.