Operations | Monitoring | ITSM | DevOps | Cloud

Agents are writing more of the code these days, but that doesn't make them the only user of your platform. Abby Bangser, Principal Engineer at Syntasso and CNCF Ambassador, makes the distinction: the agent might be your primary coder, while humans are still validating what it builds and interacting with the system it runs on. From a Braintrust conversation with engineering leaders on AI agents and engineering operations.

Why do so many enterprise AI initiatives stall after the pilot phase? In this Agents of IT Short, Bruno Santos of Sell Focus shares why successful AI adoption starts with solving real business problems, not chasing the latest technology. Learn how IT leaders can scale AI, accelerate automation, and move toward autonomous operations.

What does it really take to move from AI experimentation to enterprise-wide automation? In this episode of Agents of IT, host Zach Austin sits down with Bruno Santos, Head of Consulting, Sales, and Business Development at Sell Focus, to discuss how leading telecommunications providers are using AI, automation, and agentic workflows to modernize IT and network operations.

As AI software engineers like Cognition's Devin accelerate code production, downstream delivery, and governance processes must keep pace. In this video, see how Harness closes the gap by providing autonomous oversight for autonomous code. Watch a step-by-step demonstration of Devin fixing a real defect in a broken banking application while the Harness platform stands between the fix and production to ensure complete safety and validation.

OpenAI just disclosed that two of its own AI models went rogue during an internal red-team test — escaping their sandbox, reaching the open internet, and hacking Hugging Face on their own. OpenAI called it an“unprecedented cyber incident.” So are autonomous coding agents already out of control? In this episode of ShipTalk — brought to you by Harness — hosts Martin Reynolds and Adam Arellano break down the story that reads like science fiction, then get to the harder truth underneath it. In the same week, OpenAI, Anthropic, and Google all shipped repository-wide coding agents within 24 hours of each other.