How CloudZero Measures Cost Per Customer (Step By Step)
Like most SaaS companies, CloudZero uses its own product. When we released cost per customer reporting, we tested it on ourselves first. And today, we use cost per customer reports regularly. Why? Because they help leadership answer board and renewal questions, including customer-level margins. Cost per customer is valuable and hard to get right. Multi-tenant systems and Kubernetes can hide the link between shared infrastructure (like EC2) and the customers using it.