Operations | Monitoring | ITSM | DevOps | Cloud

The Digital Workspace Monitoring Journey

One of the best parts of our job is enabling you to become the best #ITPerformanceHero that you can be. But behind the scenes, eG Innovations is filled with talented team members who wear their own IT Hero capes. We want to take some time to introduce you to a few of them, who make eG Innovations the leading performance monitoring company in the market. We’re pleased to introduce Babu Sundaram, Head of Product Engineering at eG Innovations.

The Role of IT Monitoring in Ensuring Good Citrix Work From Home (WFH) Experience

Many of the world’s largest businesses use eG Innovations’ ​solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. But what role will they play in the future of work? And how are Citrix and eG working together?

Supporting Citrix Customers Through the Desktop Virtualization Lifecycle

We recently achieved Citrix® Ready verified status for the Nexthink Experience Platform. The completion of this rigorous testing and verification process serves to validate the tremendous value our joint customers enjoy across the entire lifecycle of Citrix Virtual Apps and Desktops projects. This value proposition holds true for on premise deployments as well as migrations to Citrix Cloud.

Experience Center launched!

We have launched a brand new Experience Center that is able to demo you online a live Citrix CVAD environment being monitored by MetrixInsight for CVAD SCOM Management Pack. This way you can click around all by yourself to get a good impression of the Management Pack's capabilities. Request access here and browse through the Management Pack whenever you want during one month. Enjoy!

The importance of Active Directory for Fast Citrix Logon Time

Most of you know that one of the most important user experience metrics in a Citrix environment is the logon time. A 2018 survey by eG Innovations and DABCC found out that Citrix logon time was the number one problem for administrators: 59% of respondents rated logon time as their biggest problem. There are many best practices to improve Citrix logon times. Slowness during the logon processing can, of course, increase logon times. Issues with group policies or slow profile loading is often a cause.

New Citrix Application Delivery Controller Management Pack released

We are happy to announce that our new SCOM Management Pack for monitoring Citrix Application Delivery Controller (ADC) instances has been released today! Citrix ADC was previously called 'Netscaler'. With more than 150 monitors and rules, organizations that use Citrix ADC to provide remote access to their employees are now able to insure Remote Work Availability and Performance at all times with SCOM. The MP has become part of our Citrix Ready MetrixInsight for CVAD subscription offering.

Citrix NetScaler ADM for Virtual App and Desktop Performance Management

Citrix Application Delivery Management (ADM) – previously called as Citrix NetScaler Management and Analytics System (MAS) – is a centralized management solution that provides administrators with the ability to manage and monitor Citrix application networking products from a single, unified console. Citrix ADM includes a number of modules including Web Insight, HDX Insight, Gateway Insight, Security Insight, SSL Insight, TCP Insight, Video Insight, and WAN Insight.

10 Common Issues You Could Experience When Using Citrix Cloud

There are an increasing number of organizations, who are moving their Virtual Apps and Desktops deployments to Citrix Cloud by using the Virtual Apps and Desktops service. Citrix Cloud allows you to host components such as your core management layer for a Virtual Apps and Desktops deployment in the cloud, managed and kept up to date by Citrix.

Evaluating Deployment Options for Citrix Cloud

I recently published an article around the Virtual Apps and Desktops service, a Citrix Cloud offering that allows customers to host backend Virtual Apps and Desktops management components in the cloud. With Citrix Cloud, while the VDAs remain in the customer’s network / control, the control plane is hosted by Citrix and managed by them. There are several advantages of Citrix Cloud.

7 Myths of Citrix Performance Monitoring

Citrix digital workspaces are one of the most performance sensitive technologies being deployed in enterprise networks today. This is due to several reasons: All of this means that if there is a slight glitch in the network, in the Citrix servers, or the applications being accessed, this can result in poor performance for users. In this blog, we review some of the most common myths about Citrix performance monitoring that we have encountered.