How to Troubleshoot Clinician Issues with George Spiers
Sep 30, 2021
Check out this Health IT webinar with George Spiers: Citrix CTP and certified Epic Client Systems Administrator. He will share how to troubleshoot and resolve performance issues for clinicians using Citrix and EHR applications (Epic, Cerner, MEDITECH, Allscripts).
You will learn to:
- Prove root cause of EHR slow logons
- Use Citrix ICA/HDX virtual channels to troubleshoot slow session performance
- Document and report on end-user experience metrics