I recently saw a user asking on EUC Slack “is there a Domain controller response time in ?”. Unfortunately for him, his choice of monitoring product doesn’t include such metrics. However, it did make me wonder if Citrix admins are aware of the importance of getting metrics about Domain Controllers, simply because many EUC monitoring tools fail to monitor them.

As you might know, all Citrix Application Delivery Controller (ADC/NetScaler) 11.x versions will be End of Life after 31-Dec-2021. Make sure you have these business critical systems upgraded to at least 12.1 before this date, to be able to get the latest updates and keep protected from exploits and hacks making use of any vulnerabilities.

“I’ve received so many tickets where I would spend hours troubleshooting four or more applications to try and find what was causing the latency when it was connection speed all along,” shares Aaron Hilton, a system administrator at Central Maine Healthcare system. Aaron is one of the main points of contact for resolving Citrix tickets, and the lack of visibility into the Citrix delivery infrastructure caused him to be reactive instead of proactive.

We are proud to announce our new v1.3.21035.x release which has lots of important improvements and new features, such as out-of-the box synthetic monitoring for monitoring CVAD Site XML Broker Service availability.

For several years I have worked with healthcare customers deploying, managing, and supporting Citrix environments that serve applications and desktops to thousands of users.

The webinar included a live demonstration of how our eG Enterprise solution provides an end-to-end view of the Citrix deployment including the Citrix ADCs, Delivery Controllers, License servers, Virtual App servers, Virtual Desktops, and other Citrix tiers including WEM, AppLayering, and others. Citrix Cloud is also supported.