Operations | Monitoring | ITSM | DevOps | Cloud

The Top 10 Metrics a Citrix Administrator Must Monitor in Their Environment

Citrix application and desktop virtualization technologies are widely used by organizations that are embarking on digital transformation initiatives. The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops.

How eG Enterprise Helps Citrix Customers: 4 Best Practices to Achieve Citrix Performance Success

With the rapid evolution of Citrix and digital workspace technologies and the advent of cloud computing, Citrix performance management has become a herculean challenge for Citrix administrators. When an end-user calls in complaining of a slow application or desktop, it is extremely tedious and time-consuming for Citrix pros to figure out why it is so and what is causing that. Troubleshooting takes hours, affecting business productivity.

7 Secrets to Becoming a Citrix Hero: A Must-Watch Webinar For Citrix Pros

Things don’t always go right. And when things do go astray, you need to save the day. Especially in a Citrix digital workspace environment, there are too many things that could go wrong and affect application/desktop session access. When your end users are in peril, you – the Citrix admin, engineer, architect, consultant – need to become a superhero and save them: Diagnose the cause of issues they are facing and triage them to ensure seamless and uninterrupted connectivity.

How Synthetic Monitoring Can Help Citrix Admins Go From Reactive to Being Proactive

One of the biggest pains in the life of a Citrix administrator is being called to troubleshoot a problem after it has occurred and end users are impacted. Every minute taken to diagnose the cause of the problem and to resolve it costs your organization dearly - lost productivity, reduced user satisfaction and increased operations costs.

Making Your Life Easier with Citrix Receiver Version Usage Reporting

Citrix Receiver (now renamed as Citrix Workspace app) is client software that is bundled with Citrix Virtual Apps and Desktops and allows client devices to connect to various virtualization services offered by Citrix. Citrix Receiver is supported on various client platforms and form factors, including Windows, Windows Mobile, macOS, iPad, iPhone, Android, BlackBerry, HTML5, Linux, Google Chromebook, thin clients, zero clients, Raspberry Pi and embedded operating systems.

eG Enterprise Staffing Guidelines for Citrix Digital Workspace Services

Most Citrix professionals are well aware that when desktop or application performance is slow, the first finger tends to get pointed at the Citrix team. But even for complex ecosystems like Citrix, ITIL guidance like a Service Desk continues to be a long-standing ‘best practice’ and can help if IT staff work together. This post will outline some of the ITIL guidance from the perspective of eG Enterprise and a Citrix-based digital workspace.

Eliminate Citrix Troubleshooting with a Proactive Citrix Monitoring Strategy

Daniel Feller, a lead architect at Citrix, recently posted a couple of very interesting articles relating to troubleshooting Citrix logon issues. These blogs highlight challenging Citrix issues and how to go about locating the root cause of these issues.