Operations | Monitoring | ITSM | DevOps | Cloud

The past year has seen a transformational change in the cloud computing landscape, spearheaded by the advent of AI technology, the ongoing economic challenges for businesses to achieve successful results, and the evolving data regulations surrounding security and privacy. To navigate these changes, and create future opportunities, here are the major trends for 2024 and beyond.

Synthetic monitoring is a proactive approach that actively tests websites or apps, either scheduled or on demand, using automated testing scripts, ensuring that any issues are identified and resolved before they impact real users. This approach provides continuous oversight of the online presence, akin to having a vigilant eye on the website 24/7. In this article, we’re discussing synthetic monitoring, putting the accent on using browsers.

It is our pleasure to introduce the first officially supported API with Rancher v2.8: the Rancher Kubernetes API, or RK-API for short. Since the introduction of Rancher v2.0, a publicly supported API has been one of our most requested features. The Rancher APIs, which you may recognize as v3 (Norman) or v1 (Steve), have never been officially supported and can only be automated using our Terraform Provider.

2023 was an epic year for artificial intelligence. In a year when industry raced faster than academia in machine learning (source), the state of the art for AI evolved to include increasingly larger amounts of data, and bringing to bear sufficient computing resources to support new use cases remained a challenge for many organisations. With the rise of AI, concerns were not far behind.

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’re discussing strategies that will help enhance the role of simulation technology in advancing the capabilities of AI.

Like everyone else in the world, we are thinking hard about how we can harness the power of AI and machine learning while also staying true to our core values around respecting the security and privacy of our users’ data. If you use Sentry, you might have seen our “Suggested Fix” button which uses GPT-3.5 to try to explain and resolve a problem. We have additional ideas being developed as well that we’re excited to preview.

In the rapidly evolving world of Large Language Models (LLMs), ensuring peak performance and reliability is more critical than ever. This is where the concept of 'LLM Observability' comes into play. It's not just about monitoring outputs; it's about gaining deep insights into the internal workings of these complex systems.

2023 was the year of Artificial Intelligence (AI). 2024 will build on the incredible momentum of the likes of ChatGPT, Google Bard, Microsoft CoPilot, and others, delivering applications and services that apply AI to every industry imaginable. A recent analysis piece from Schroders makes the point well: “The mass adoption of generative Artificial Intelligence (AI) …has sparked interest akin to the Californian Gold Rush.”