Operations | Monitoring | ITSM | DevOps | Cloud

Why AIOps Has Become the Missing Link to Taming Network Infrastructures

December 12, 2019 It’s a perfect storm: infrastructure silos, increasing volumes of data, growing hybrid infrastructures, and mounting anomalies can bring down enterprise applications, or at least compromise availability or performance. These forces in combination have already outstripped the human capacity and intuition to solve infrastructure issues – which may occur routinely or unpredictably.

How to Fix the HTTP 503 Service Unavailable Error in WordPress

Running into errors on your WordPress website is often daunting. Most errors offer some clue as to what caused them, making it easier to troubleshoot. Unfortunately, the 503 Error isn’t as simple and doesn’t offer the same information. The 503 Error in WordPress signifies your website cannot be reached as a result of the associated server being inaccessible. This occurs as a result of the server being too busy or under maintenance.

When IT Steps Up To Support Employees, Technology Can Humanize The Workforce

This is an electronic world, where personal and business lives are conducted across networks and in software. In business that makes IT one of the most important functions, as it’s the hub for all work. If it’s not working well, no one is working well. That reflects into all aspects of the working day, and it means that employee retention, engagement and experience is now as much a responsibility for IT as it is for HR and the rest of the business.

5 Examples of Powerful Stories in Digital Experience Management

The Experience ’19 Tour wrapped up in November and it brought together some of the brightest minds and speakers from around the world in Digital Experience Management. Attendees included IT professionals hailing from various sectors like banking, insurance, car manufacturing, healthcare, and many other industries. All were present to share insights and stories of how they use Nexthink to transform their employees’ digital experiences and productivity.

Keeping Your Web Host Honest

All good web hosts provide their customers with a Service Level Agreement (SLA). SLAs often include an uptime guarantee where the hosting provider agrees to compensate the customer if the specified uptime is not met. However, we've never known a host to voluntarily compensate their customers - in reality it's up to the customer to ask for compensation.

re:Invent Serverless Talks - Collaboration, Community, & Career Development

At re:Invent 2019, Farrah and I gave a talk on our paths into the tech industry, how serverless helped us both build some of our first products, and how serverless represents a new mindset. I’d wanted to share a version of that talk on our blog for those who couldn’t make it, though we hope to give it again in the near future.

The Importance of SSL Certificates for Websites

SSL is considered as the foundation for keeping the Internet secure. It is also one of the methods commonly used to protect sensitive data as it is transmitted throughout the world. In addition, SSL is crucial if you want to keep your website safe regardless if it doesn’t utilize sensitive data like credit card information, location, and address. The standard can provide privacy, security, and data protection for your clients’ personal information and your website.

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7 Misconceptions of DevOps Debunked

There's no shortage of posts explaining what DevOps is - from articles that use acronyms like CALMS (Culture, Automation, Learning, Measurement and Sharing) to more thorough explanations that use the traditional division of business change analysis into "people, process, and tools." But there's another way to answer the question, "What is DevOps?" by defining not what DevOps is, but rather about what DevOps is not.

Best practices for tagging your infrastructure and applications

Most modern platforms like AWS and Kubernetes create dynamic environments by quickly spinning up instances or containers with significantly shorter lifespans than physical hosts. In these environments, where large-scale applications can be distributed across multiple ephemeral containers or instances, tagging is essential to monitoring services and underlying infrastructure.