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Transformation in Travel: Our Q&A with TUI's Head of Technology

The travel industry is experiencing an unprecedented surge in demand from people seeking adventure and eager to explore new destinations. Given an abundance of choice and the desire to have a personalized experience, customers are turning to tour operators to remove complexity from planning so they can focus on the holiday and not on the process of planning it.

TUI Powers Outstanding Digital Experience for Customers with the PagerDuty Operations Cloud

PagerDuty Operations Cloud is essential infrastructure for TUI, enabling agility and cost efficiency to deliver outstanding digital experiences for customers. With PagerDuty’s AI and automation capabilities, TUI has streamlined incident management—reducing downtime and boosting customer bookings. Hear more in this video from Yasin Quareshy, Head of Technology at TUI.

How to Ace Your Services with PagerDuty

It’s finals week for the US Open, one of the most celebrated sports events in the world. Tennis is my favorite sport to watch as I’m fascinated by the strength, composure and endurance each player displays while standing by themselves on the court, sometimes during incredibly long matches – the current record is 11h05.

6 Best Practices for Seamless Notifications with International SMS

There’s no denying it: in today’s interconnected world, Application-to-Person (A2P) SMS notifications have become an integral part of our daily lives. Whether it’s receiving crucial banking alerts, getting updates from our favorite retailers, or even surfacing a notification from PagerDuty when your service is down–SMS keeps us informed and connected. But have you ever wondered about the intricacies behind this seemingly straightforward technology?