PD, Salesforce Service Cloud, Slack: Proactive Case Escalation & Slack-First Intelligent Swarming
Learn about and see how PagerDuty, Salesforce Service Cloud, and Slack empower collaboration across your organization to accelerate time to resolution.
Proactively improve customer satisfaction in real time and break down silos to connect customer service teams with engineering teams to address incidents quickly when seconds matter.
Enjoy greater control when resolving issues and anticipating customers' needs through an incident command console that gives customer service agents and stakeholders instant updates on critical, customer-impacting issues.
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