Worldwide there are 5 billion searches a day, of which Google processes 3.5 billion, or 40,000 per second. More than half of web searches now come from a mobile phone, and this trend is not limited to consumers; businesses are also being impacted. ServiceNow customers, partners, and employees are searching for relevant information, both on their desktops and on mobile devices, to self-solve their own issues.
Week 2 at Knowledge 2020 covered a lot of ground—from Marcus Torres’ CreatorCon keynote to eye-opening sessions from customers, including Chevron (with an ITSM turnaround tale) and Under Armour (with a PPM success story). Here are just a handful of the week’s highlights.
The Splunk App for Infrastructure (SAI) has changed the game when it comes to IT Operations monitoring and alerting of metrics and logs. The App provides a uniform and dynamic overview dashboard, and an analysis workspace for a simple method to work with metrics.
IBM Power servers run business critical workloads, so response time and availability is key. With the new NiCE Linux Power Management Pack, you have a comprehensive monitoring solution for your key Linux server on IBM Power Systems. Leverage your existing investment, reduce costs, save time and build efficiencies that will last beyond your expectations.
As the COVID-19 pandemic continues to force employees to work from home, businesses are facing new and unique challenges to ensure business continuity. When remote work is mandated due to COVID-19, the transition isn’t smooth for many businesses; not every business has the infrastructure to make the abrupt shift, even given the immediate need to go remote.
Email-based attacks can take many forms, and are typically deployed by cybercriminals in order to extort ransom or leak sensitive data. Just recently, a banking Trojan named Trickbot targeted Italy, a hotspot for COVID-19 cases, with email spam campaigns. While the email subject line is in line with the daily concerns and talks about spread of the virus, the attachment was actually a malicious script.
