Operations | Monitoring | ITSM | DevOps | Cloud

At 2:37am on a cold Oregon night, a fire alarm blared at a rural station. Seconds later, the call came in: a structure fire on the outskirts of Rogue Valley. But what if that alarm never reached the station? This isn't a hypothetical. For the IT team at Emergency Communications of Southern Oregon (ECSO 911), it’s the kind of emergency scenario they prepare for every day.

When we think about saving the planet, we usually imagine solar panels, electric cars, or governments making sweeping climate policies. Rarely do we picture rows of blinking servers in a data center or IT admins patching endpoints. Maybe we should. In today's world, the intersection between technology and sustainability is becoming impossible to ignore, and the IT industry is right at the center of it. The truth is, IT is both part of the problem and part of the solution.

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’ll see how fixing small inconveniences at work can make things easier and help us get more done. “It is often the small steps, not the giant leaps, that bring about the most lasting change.” – Queen Elizabeth II It's the little changes in life that bring lasting effects. Small, incremental improvements often add to meaningful comfort over time.

Learn how predictive AI is transforming enterprise ITOps from reactive to proactive by using machine learning to detect issues, forecast incidents, and automate responses.

Without even realizing it, AI has become a part of our lives—more than we could ever imagine. Things have gotten a lot easier lately. A LOT. Which sounds like a good thing, right? Well… maybe not.

Ruby on Rails is the go-to framework for organizations to build flexible, database-driven web applications with high speed and efficiency. Enterprises of all sizes rely on it to build user-friendly applications. But like any other modern web stack, optimizing the performance, availability, and reliability of Rails applications, especially in production environments, requires more than just reactive bug fixes.

There’s a new kind of thinking happening in the world. It doesn’t come with memories, emotions, or doubt. It doesn’t hesitate. It doesn’t wonder. However, it appears to be thinking. Ask it a question, and it responds in perfect grammar. Ask for help, and it gives you options. You could almost believe it understands. Almost. This is what happens when machines are trained to speak like us, but without ever needing to understand us.