Operations | Monitoring | ITSM | DevOps | Cloud

Scaling AI the right way in the enterprise

AI isn’t the future—it’s already here, shaping inboxes, dashboards, and project roadmaps. Yet, despite the hype, most enterprises struggle to scale AI in ways that deliver real impact. In this episode of the ManageEngine Insights Podcast, host Jeremy Spence sits down with Michael Barnes, a trusted advisor to APAC C-level leaders, to uncover why so many AI initiatives stall after the pilot stage.

ManageEngine named in the 2025 Gartner Magic Quadrant for AI Applications in ITSM

We're proud to announce that ManageEngine has been recognized in the 2025 Gartner Magic Quadrant for AI Applications in ITSM. This recognition comes after Gartner's comprehensive evaluation of our Completeness of Vision and Ability to Execute. We believe this recognition reflects our commitment to making AI-driven ITSM cost-effective, easy to implement, and scalable to meet modern enterprises' growing needs.

CloudSpend for iOS 26 for sharper, smarter, and simpler cloud cost management

Experience seamless control, clarity, and cost optimization with the CloudSpend app on iOS 26. This update integrates Apple’s new Liquid Glass design and secure, on-device AI summaries to deliver instant insights into your cloud spending, empowering you to act decisively from anywhere.

Smoother, smarter observability with the updated Site24x7 iOS 26

Enjoy improved control, clarity, and communication using the Site24x7 app on iOS 26. This update blends Apple's dynamic liquid glass design language with fast, secure, on-device AI summaries that help you observe your IT stack instantly and act decisively, from anywhere.

Episode 25: The dark side of GenAI: deepfakes, data and the future of trust ft. Malini Christina Raj

Generative AI is changing the way we work, create, and even trust what we see online. In this episode of Server Room, we sit down with Malini Christina Raj, Head of LATAM AI Research at Zoho Corp, to unpack the realities behind GenAI. From building models and the math that powers them, to data curation, privacy, AI agents, reinforcement learning, and the growing threat of deepfakes, we cover it all. Whether you’re an engineer, policymaker, or just AI-curious, this conversation will help you understand where AI is today and where it’s headed next.

Agentic AI: Cutting through the hype to what really matters

The world of agentic AI is evolving fast–but so is the noise surrounding it. As AI agents promise to revolutionize workflows and decision-making, IT and business leaders are left wondering: What's real, what's hype, and what's worth investing in? In this candid and practical session, we'll break down the current landscape of agentic AI and help you navigate it with clarity. Agenda.

Vendor consolidation-the key to IT cost optimization in 2026

IT departments are no strangers to complexity. With businesses navigating a range of cloud services, cybersecurity tools, and automation technologies, the modern IT ecosystem can resemble a medley of vendors, software, and services sown together. While these solutions aim to improve performance, the sheer volume of suppliers can muddy the waters when it comes to efficiency and cost management.

Top tips to keep calm when everything is needed ASAP

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’re looking at how to keep your cool when everything lands on your desk with an ASAP tag. There’s always that day at work. Meetings stacked back-to-back, emails piling faster than you can open them, and just when you think you’ve got a handle on things, your boss drops the golden line: Can you get this done today?

E7: Building a robust IT asset management practice using ServiceDesk Plus Cloud

In the seventh episode of Masterclass 2025, learn the various aspects of an efficient asset management practice and map dependencies between IT infrastructure components to evaluate potential risks. We will go over how to manage hardware and software assets, discover assets using various methods, loan assets temporarily to contract employees, and auto-assign assets to users.