Operations | Monitoring | ITSM | DevOps | Cloud

Analytics Plus webinar: The GenAI-powered analytics roadmap for ITOps excellence

The future of IT is data-driven, and AI is leading the charge. GenAI and cutting-edge AI/ML capabilities can empower IT teams to spot hidden gaps, predict future needs, and drive strategic impact across the board. This webinar explores scenarios where AI-powered analytics address critical IT bottlenecks and amplify outcomes.

Your integrated MSP platform is here - announcing the launch of MSP Central!

For MSPs, the daily juggling act of managing multiple tools can be a drain on resources, efficiency, and, ultimately, your bottom line. You need comprehensive visibility, streamlined workflows, and the ability to proactively address client needs—all without the headache of disparate systems. That's why we're excited to announce the launch of MSP Central, your comprehensive, unified platform for streamlined MSP business management.

How to fix high CPU temperature: A network admin's checklist

It’s 2 AM. Your phone buzzes. A critical server’s CPU is maxing out again. But this time, the issue isn’t just high usage. It’s heat. As a network admin, you’re trained to monitor traffic patterns, patch vulnerabilities, and respond to performance slowdowns. But high CPU temperature? That’s the silent system killer many still underestimate. Without a proactive plan, it can knock out performance, rack up hardware costs, and shorten the lifespan of your infrastructure.

OpManager earns triple recognition in 2025

We’re pleased to share that ManageEngine OpManager has earned recognition across three critical areas of IT operations, achieving triple crown status in IT infrastructure management. OpManager has been featured in GetApp’s Category Leaders, Software Advice’s Front Runners, and Capterra’s Shortlist, in addition to being named in the Gartner Market Guide for IT Infrastructure Monitoring (ITIM).

Integrating ManageEngine ServiceDesk Plus and ManageEngine PAM360

Security gaps in ITSM are common—from weak access controls to missed SSL certificate vulnerabilities—leaving organizations exposed to cyberattacks. Privileged access hygiene can help secure your IT infrastructure. However, fragmented tools, operational silos, and inadequate focus on security often slow down incident response and make IT changes risky. By integrating ITSM and PAM workflows, you can bridge these gaps, boost security, and drive efficient IT operations.

Bolstering service resilience by integrating ServiceDesk Plus with OpManager and Site24x7

In hybrid IT environments, hidden dependencies and unpredictable performance issues can disrupt operations. While full-stack observability (FSO) helps detect these anomalies, fragmented tools and siloed teams often delay incident resolution, leading to downtime and revenue loss. By unifying ITSM and FSO, you enable proactive, context-aware incident management. Discover how integrating ServiceDesk Plus with OpManager and Site24x7 empowers IT teams with real-time visibility and faster, smarter incident response.

Facilitating decision intelligence in your ITSM by integrating ServiceDesk Plus & Analytics Plus

Traditional dashboards provide a snapshot of tactical ITSM metrics, but real service transformation needs deeper, actionable insights. With the combined power of ServiceDesk Plus and Analytics Plus, you get a 360° view of your IT landscape, along with AI-driven analytics to detect hidden patterns, forecast risks, and make data-backed decisions. Join our webinar to discover how decision intelligence can help you boost ITSM productivity and service quality.

How ManageEngine helped Infogain to simplify its IT operations

Anurag Chaturvedi from Infogain India shares how ManageEngine transformed the company's IT operations with improved automation and an enhanced user experience over the past 10 years. With over a decade of use, ManageEngine remains a trusted ally in Infogain’s journey towards efficient IT.

Top tips: Fly high with AI-benefits of artificial intelligence in aviation

Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’ll look at two ways AI is optimizing flying for the passenger as well as the airline. "Brace! Brace! Brace!" Simple request. Serious consequences. Something that could get even the most vocal atheist to start praying. Something that no one would ever wish to hear in their lifetime.

WWDC 2025: What's new for enterprise device management

Apple’s WWDC 2025 delivered a wave of exciting updates for anyone involved in managing company devices. With improvements designed to simplify provisioning, strengthen app controls, and expand what Apple Business Manager can do, these changes are all about making life easier for IT teams irrespective of the industry. In this article, we’ll break down the key announcements and explore how they could reshape the way you manage your organization’s Apple devices.