As file storage grows rapidly year after year, new challenges arise around keeping data safe and maintaining control over data storage systems. Who owns which files? Whose files take up what volume of enterprise storage? Which files have become obsolete? How many copies of a file exist, and where? Are there any stale files that contain sensitive data? These questions require up-to-date answers to ensure that business, compliance, and data security needs are easily and effectively met.

A critical Active Directory vulnerability (CVE-2020-1472) has been making headlines for being the most notorious elevation of privilege bug because it can affect all computers and domain controllers in an organization. This high-risk vulnerability, dubbed Zerologon, gives threat actors easy, instant access to domain controllers without requiring any additional privileges. This attack does not even require a user to be authenticated; the user just needs to be connected to the internal network.

ServiceDesk Plus, ManageEngine’s flagship IT service management (ITSM) solution, has been named a Niche Player in this year’s Gartner Magic Quadrant for IT Service Management Tools. The Magic Quadrant offers insights for organizations shopping for an ITSM tool for their business needs. The research names some vendors based on strict inclusion criteria that includes vision, capability, size of operations, number of large customers, and more.

The all-new UI of ServiceDesk Plus We are excited to launch the all new user interface for ServiceDesk Plus Cloud, the flagship ITSM software from ManageEngine. This latest UI update takes cues from the minimal design language and features restructured layouts that puts the user at the center of every module interaction. The new user experience is based on four dimensions. This redesign comes with multiple new features, as well.

More organizations than ever before have shifted to a hybrid work culture to reduce the impact of COVID-19. This unprecedented change has not only given rise to new security challenges, but has also considerably increased the surface area available for an attack. A blend of personal and corporate endpoints in use, geographical spread of resources, and a sharp spike in the overall number of security threats have further complicated the already labor-intensive security landscape.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. Organizations on a global scale observe Cybersecurity Awareness Month to educate and instruct their employees on cybersecurity best practices. This week we highlight some cybersecurity trends that are shaping the industry today.

Are you a managed service provider (MSP) who monitors the networks of multiple customers from a central location? ManageEngine launches OpManager MSP, tailored for MSPs with customer-centered network monitoring and seamless management of different customer networks over multiple locations.