The Debrief: How to level up your incident management program with Jeff Forde of Collectors
Today, incident management is a core part of organizations, both big and small. But what if you don't have an established incident management program, where do you start? Or what if you already have a program, but you're looking to optimize it a bit? Where do you start in that case? Consider another situation: What if you're an established organization with years of incident management experience—what are some things that you can do to take things to the next level?