Operations | Monitoring | ITSM | DevOps | Cloud

Best Service Delivery Software for 2024

The best service delivery software enables professional service providers to stay ahead of the curve and enhance customer satisfaction. From streamlining operations to boosting efficiency, there is no shortage of ways in which service delivery tools can help drive customer satisfaction and retention. This article will explore how you can identify the best software solution for your business.

Monitoring Magento (now Abode Commerce): Simple Metrics for Effective Management

Magento is a popular open-source e-commerce platform that offers merchants a flexible and powerful solution for their online stores. It's known for its scalability, extensive features, and ability to customize, making it a choice for businesses of all sizes. Magento was launched in 2008 by a company called Varien. It quickly rose to prominence as one of the leading e-commerce solutions. It came in two primary editions previously.

Blockchain in Oil and Gas and AI in Oil and Gas: A New Era

The Blockchain in Oil and Gas sector is rapidly evolving beyond its initial cryptocurrency roots, emerging as a pivotal tool for facilitating smart contracts. As a trusted gatekeeper and advocate for transparency, blockchain is playing a crucial role in the growing "trust economy," where the value and vulnerability of a company's assets and reputation are on the rise. The following examples showcase how blockchain technology is being utilized in the oil and gas industry to enhance and secure operations.

Apache Cassandra monitoring: Challenges and solutions

Apache Cassandra is widely used by organizations for its scalability and flexibility. The capacity to handle large chunks of unstructured data and zero failover functionality has made it a favorite for databases. But as functional as it is, the database comes with great architectural complexity. One blind spot can lead to unexpected downtime, or worse, an application crash.

A comparison of InfluxQL, SQL, and Flux query languages for Grafana dashboards

Grant Pinkos manages two businesses near Detroit, Michigan. He enjoys Industrial IoT, Industry 4.0, guitar solos, and Pomeranians, and holds a BS in engineering and an MBA. Grant is a Grafana Champion and is very active in community discussions. He has also presented at GrafanaCON and authored a tutorial.

Installation and Upgrade Enhancements Delivered in DX Platform 23.3

On November 7, 2023, the AIOps and Observability team announced general availability of DX Operational Intelligence 23.3 and DX APM 23.3 for on-premises deployments. While the announcements and Release Notes cover all the important enhancements, several new capabilities deserve additional attention—especially those for installing and upgrading the DX Platform. These enhancements offer the following benefits: Below, you’ll see seven enhancement areas involving installation and upgrades.

Leverage Discovery Server for DX UIM to Optimize Infrastructure Observability

DX Unified Infrastructure Management (DX UIM) is a powerful solution that enables IT operations teams to monitor and manage the performance and availability of their IT infrastructure and applications. One of the key core components of DX UIM is the Discovery Server probe. This probe collects, processes, and stores information about devices and applications. In this blog, we will explore some of the benefits and use cases for Discovery Server.

7 Common SSL Certificate Errors and How to Fix Them

No matter what industry you work in, your customers need to trust you. And, with 70% of internet users now taking various steps to protect their digital footprint online, your website must be secure. As online shoppers become more security-savvy and demand more from online services, an SSL certificate error has the power to lose valuable website visitors and ultimately reduce sales. Adopting SSL certificates is fast becoming the best practice for websites worldwide. Here's why.