How to Fix Packet Loss: Step-by-Step Troubleshooting Guide
Packet loss rarely shows up as packet loss. Users report choppy Teams calls, frozen screen shares, slow SaaS apps, or a connection that feels unstable. By the time the ticket reaches IT, the issue has often cleared. Even small amounts of loss degrade real-time traffic. And because TCP retransmits every lost packet, sustained loss also cuts throughput for everything else on the link. Packet loss happens when data packets fail to reach their destination.