Operations | Monitoring | ITSM | DevOps | Cloud

Are you struggling with device theft and misuse in your fleet management? Discover how to take control with AirDroid Business! With cutting-edge features like App management, kiosk mode and customized alerts, you can limit access to work-related contents only and quickly respond to unusual device activity Role-based Device Grouping.

Ever been on a 100-person P1 call where everyone says, “It’s not us”? That’s not a people problem. It’s a broken operating model. More tools. More data. More teams. And somehow… slower resolution. This is what happens when observability is fragmented across silos. Each team has data, but no one has shared truth—and human-scale operations can’t keep up with modern IT complexity. This clip breaks down why the old model no longer works.

In this video, Tiffany Jernigan walks through new TraceQL features in Tempo 2.10 that can help you analyze trace structure, identify traces with attributes that don't exist, and more.

In this video, Curtis Sperle, Director of Voice & Collab Services at TELUS Communications, discusses the company's transition from traditional TDM-based networks to modern VoIP and cloud solutions. Key points include: Modernization Strategy: TELUS is migrating its copper-based services to an IP-based infrastructure to improve scalability and reliability. Strategic Partnership: Ribbon serves as a primary vendor, providing essential components like Session Border Controllers (SBCs) and PSX for call control.

The final piece of the PaaS puzzle is observability. Once the platform is built, the challenge shifts to managing the volume of data generated by distributed services. In our first Tech Talk of 2026, Mathias and Marc discuss the technical path from platform deployment to standardized observability. We focus on the practical implementation of OpenTelemetry (OTel) and why choosing a high-performance backend is critical to avoiding the "Observability Tax.".