I’ve been designing monitoring tools for almost 10 years now, and in that time a lot has changed. The infrastructure we build software on, for example, has been transformed multiple times—moving first from physical hosts to VMs in the cloud, then from VMs to containers, and now from containers to serverless and cloud service-based infrastructure.

Artificial intelligence (AI) is already competing with humans for the jobs so many of us have built our careers on. Whether this is progress or the beginning of the end of civilization, it’s probably inevitable. But don’t panic: robots still can’t feel, which is good news for anyone aspiring to a long and fruitful career.

This month, we are excited to deliver additional AppDynamics functionalities across observability, intelligence, and usability that will help enterprise companies gain end-to-end intelligence across customer experience and application performance.

AppDynamics surveyed 6,000 global IT leaders about application performance monitoring and AIOps. Read on to discover the trends shaping the space.

We caught up with IT leaders from today's most innovative brands to get their thoughts on how AI will transform IT operations. See what they have to say.