The New Topology View for Citrix Monitoring and Citrix Troubleshooting gives an IT administrator an out if the box solution to troubleshoot Citrix from a 50,000 foot view, down to the individual user. It’s an industry first capability to view their entire global hybrid IT infrastructure from a single pane of glass whether it is on premises and or in Amazon AWS or Azure.
Healthcare IT faces both complexity and urgency when dealing with end user experience issues that impact their EHR environments. In addition to the usual issues of frustration, delays, and inefficiency, patient care is impacted when healthcare workers can’t access critical applications via Citrix XenApp, Citrix XenDesktop, or VMware Horizon.
Without a doubt, the digitization of patient health records and the rapid growth of software applications and systems supporting patient care and administration have changed the way medical care is delivered. As physicians, hospitals, and health systems struggle to see more patients, deliver better care – and comply with an ever-increasing number of other demands of their time – it’s critical that the applications and systems they rely on are available and perform as expected.
Miscommunication isn’t just about the frustration that ensues when direction isn’t followed or understood by colleagues. For the healthcare industry, miscommunication could mean the loss of billions of dollars and endangering the lives of patients. That’s why physicians must implement a clinical communication solution to avoid the risks associated with poor, care team collaboration methods.
Gone are the days when a patient could go into a healthcare facility and only see one physician from start to finish. Today, care teams are replacing the traditional approach to healthcare. These newer models are more patient-centered and include “Teamlets ” and “Family Team Care ” as part of their approach. In order for these new models to be effective, they not only need changes in resources but also require a change in the way they communicate.
Statistics published by the Journal of Hospital Medicine in July 2017 show that despite the persistent campaign to educate the healthcare community about the problematic nature of pagers and unsecured messaging, both continue to be popular technologies.
Virtual architecture is complex to standup and deploy, and when it comes to the ability of your support team to fix an issue it needs to be done fast and when possible – proactively. This is extremely important from the business user perspective in all organizations, but even more importantly in healthcare where there is another person’s health and possibly even their life on the line.
