“Healthcare is too important to stay the same,” said Cerner’s CEO Brent Shafer as he closed his keynote for the 2019 Cerner Conference. “To drive positive change,” Brent said, “everyone must work together.” It made sense. His audience was a mix of clinicians, staff, health IT, and vendors. He was talking about taking healthcare and patient care to a new level.

Sharp growth driven by proven, industry-only solution for reducing end-user experience issues that impact the clinician’s virtual workspace and access to EHR applications and improves patient care.

We at Goliath Technologies are excited about our growing relationship with IGEL and our joint customers. Together we are improving and simplifying the end-to-end user experience as the marketplace adopts IGEL software defined endpoints. Our proactive end-user experience monitoring and troubleshooting platform works with IGEL, running on a Citrix or VMware Horizon delivery infrastructure, to automatically identify any events, conditions, or failure points that impact the workspace experience.

Technology and digitization are disrupting every industry—and healthcare is no exception. In this time-critical industry, patient care needs to be efficient and convenient. This is increasingly evidenced by the rise of individualized healthcare via direct-to-consumer (D2C) and convenience care models such as telemedicine to find doctors, pay bills, schedule appointments, order prescription refills, receive consultations, and more.

Universal Health Services runs more than 15,000 tests per day to ensure that patient-critical applications and records are available for physicians and clinicians. Universal Health Services is one of the 10 largest for-profit health systems in the United States, and it relies heavily on Cerner to deliver EHR application services to healthcare professionals all across the country.

Healthcare organizations strive to enhance patient experience, ensuring that patients receive proper treatment at the right time, every time. However, due to antiquated communication tools, such as the pager, this goal is often difficult to achieve for some healthcare providers. Today’s healthcare facilities require an advanced pager replacement solution, integrating with intelligent scheduling systems and EMR solutions for better patient outcomes.