Operations | Monitoring | ITSM | DevOps | Cloud

How Legal IT Can Escape the Graveyard of Recurring Tickets

It’s 3:30 p.m. A partner’s laptop refuses to authenticate to the VDI. The urgent filing is in two hours. The ticket title reads like a headstone you’ve seen a hundred times: “Can’t connect, tried rebooting, please help.” Another “undead” incident claws its way out of the queue. By home time, the backlog becomes a graveyard of recurring tickets, and your team, although brilliant and capable, is exhausted and applying the same fixes again and again.

Network Diagnostic Tools: What They Are, What They Do, and Why Network Pros Need Them

If you’ve ever been the “network person” in the room, you know how it goes: the moment something slows down or disconnects, everyone looks at you. The pressure’s on, and you need answers fast. Is it the Wi-Fi? The ISP? A misconfigured switch? Or maybe that new cloud app is hogging bandwidth? That’s where network diagnostic tools come in.

InfluxDB 3 on Amazon Timestream for InfluxDB: Real-Time Performance, Now Fully Managed on AWS

Today, we’re announcing a major milestone for developers building the next generation of intelligent, real-time systems: InfluxDB 3 is available on Amazon Timestream for InfluxDB, now the default time series database offered directly in the AWS Management Console. This brings InfluxDB 3, our next-generation time series database, directly into the AWS ecosystem for the first time.

Wait Class Monitoring for Oracle in Redgate Monitor

The latest release of Redgate Monitor visualizes Oracle wait classes and events across single-instance, multitenant (CDB/PDB), and Data Guard environments. It gives DBAs a clear, high-level view of where database time is spent and makes diagnosing and resolving performance issues in Oracle much simpler.

Automating Network Devices with NETCONF and YANG in Puppet Edge

Infrastructure teams manage not only servers and cloud resources, but also complex network environments. Routers, switches, and firewalls…often from multiple vendors with many models and versions. The devices require a consistent configuration and strict compliance enforcement to meet enterprise requirements.