ServiceNow Without the Ticket Hell
ServiceNow is the system of record for change and approvals in most regulated enterprises. But when evidence lives elsewhere — scattered across CI tools, scanners, tickets, and screenshots — approvals slow down and audits become painful. Developers waste hours chasing proof. CABs approve changes without confidence. Auditors reconstruct history months later. In this video, Matt Bailey shows what changes when evidence is produced continuously, directly from the delivery pipeline, and linked into ServiceNow workflows.