Something big happened at Blameless this month — our “Postmortem” feature was updated to its new name, “Retrospective”. To the naysayer, I suppose you’re thinking, This seems trivial. Different teams call it different names anyway, so why bother making the change? First let me say, thank you for reading our blog and I hope you finish this one through to the end. Now, allow me to explain our reasoning and why we’re excited about this update.

Wondering about alert fatigue? We describe what it is, how it affects software development teams, and how to avoid it. What is alert fatigue? Alert fatigue is the phenomenon of employees becoming desensitized to alert messages because of the overwhelming volume they receive, and the number of false positives they receive. The risk with alert fatigue is that important information will be overlooked or ignored.

Are you familiar with the four golden signals of Site Reliability Engineering (SRE): latency, traffic, errors, and saturation? Whether you’re a developer or an operator, you’ve likely been responsible for collecting, storing, or analyzing the data associated with these concepts. Much of this data is captured in application and infrastructure logs, which provide a rich history of what is happening behind the scenes in your workloads.

An incident is an event (network outage, system failure, data breach, etc.) that can lead to loss of, or disruption to, an organization's operations, services or functions. Incident Response is an organization’s effort to detect, analyze and correct the hazards caused due to an incident. In the most common cases, when an incident response is mentioned, it usually relates to security incidents. Sometimes incident response and incident management are more or less used interchangeably.

Wondering about SRE Tools? We explain the best tools for every step of the SRE development process.

Wondering about incident management metrics? We explain what incident management metrics are, how to track them, and what to do with the information.

Microsoft Teams is one of the most versatile tools in terms of providing collaboration and chat solutions to numerous enterprises. We at Squadcast understand how important Microsoft Teams can be for your organization. Hence, we bring you this blog on Squadcast-Microsoft Teams integration that will tell you how this integration can help in improved incident management, effective collaboration and a lot more.

The role and responsibilities of a site reliability engineer (SRE) may vary depending on the size of the organization, and as such, so do site reliability engineer tools. For the most part, a site reliability engineer is focused on multiple tasks and projects at one time, so for most SREs, the various tools they use reflect their eve-evolving responsibilities.