For online storefronts, there’s a fine line between a converted sale and a lost opportunity. The slightest overlooked detail on an ecommerce site can lead to customers quickly clicking elsewhere. The key to retaining site visitors and driving clicks that lead to sales lies in the technology behind the customer experience — specifically, search.
When it comes to delivering exceptional results to customers, having an understanding of all the tools at your disposal will give you a leg up. Especially in these uncertain economic times, this is even more important as companies look to gain any advantage possible. Being able to convert browsers into buyers and customers for life by providing the best customer experience will truly usher in this advantage.
Elastic App Search allows developers to bring the power of Elasticsearch to mobile apps in a pretuned search experience. When parsing body text, the App Search crawler extracts all the content from the specified website and spreads it in fields depending on the HTML tags it finds. Text within title tags are assumed as title field, anchor tags are parsed as links, and body is parsed as one giant field with everything else.
The Elastic Enterprise Search team is working on an exciting new project: Elastic Enterprise Search Connectors framework. It appeared in version 8.2 as a Technical Preview, and it has been significantly expanded in 8.3. Elastic Enterprise Search, and specifically Workplace Search, is a solution that helps harness the power of Elasticsearch to search over company documents.
You can transform your search box into your sales rep—when you have the right tools. An impactful customer experience that drives purchases and loyalty isn't just about delivering what a customer says they want — it's about predicting and proactively serving up what they need. We might be able to imagine this work in a store with salespeople. But as organizations scale and customer interactions happen across digital and in-person mediums, their data grows.
8.3.0 has an issue that could cause creating and accessing snapshots against Azure snapshot repositories to fail authenticating when using SAS tokens. This impacts self-managed customers who have deployed 8.3.0. Elastic Cloud Azure deployments are not currently being upgraded to 8.3.0 and are not impacted as a result. The latest release of Elastic Enterprise Search brings to market enhancements to getting data into Elastic Enterprise Search.
You may remember from our previous update (published August 2nd 2021) that we announced our initial support for the beta version of OpenSearch, well today we are pleased to announce that we’ve recently launched OpenSearch & OpenSearch dashboards 2.0.0 available for all platform users to use from today.
