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The latest News and Information on Service Center Operations Manager and related technologies.

Web API: your complete guide for custom integrations

Data is almost always scattered across too many tools. Usually, if you want to see it all in one place, you're stuck building messy pipelines or paying for a warehouse you don't really want. SquaredUp is a window into all those tools. It lets you see what’s happening across your entire stack in real time without moving any of the data. Think of it as a universal translator that lets your tools talk to each other so you can stop the manual digging and just see the big picture.

SmartAssist and SQL Analytics - AI-powered querying

SQL Analytics has always been one of my favourite SquaredUp features. That's not just because I can use raw SQL to achieve complex data transformations. The fact that I can run SQL queries over data from all sorts of sources — not just relational databases, gives incredible power and flexibility. The great news is that SQL Analytics now ships with our AI-driven SmartAssist technology.

Notes from the Field: Keyboard mapping issues with IGEL Linux endpoints on Windows Server 2025 VDAs

New Windows Server versions often introduce subtle behavioral changes that only surface when interacting with different endpoint types. In mixed environments where both Windows and Linux-based endpoints are used, these differences can become more apparent. The following case highlights an issue encountered when using IGEL Linux thin clients against Windows Server 2025 VDAs, where keyboard input behaved differently compared to Windows endpoints.

Why dashboards still matter in the age of AI

I recently gave a talk at Experts Live India 2026 about SquaredUp, and even before getting into the demo, there was one question I knew I had to address: Is the dashboard era over? It's something we're all hearing more. "Just ask AI." "Agentic AI will build your dashboards automatically." "Why bother with static views when a chatbot can answer anything?" It's a fair question. Answering it requires a clear understanding of what a dashboard represents.
Sponsored Post

From Microsoft SCOM to Dashboards

System Center Operations Manager (SCOM) remains one of the most capable on-premises monitoring platforms for Microsoft environments. However, as IT operations evolve toward real-time observability and self-service insights, traditional SCOM reporting and consoles can feel restrictive. This whitepaper explores practical ways to extend and modernize your SCOM visualizations using today's leading dashboarding technologies - including SquaredUp, Grafana, Power BI, and Azure Workbooks.