Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Center Operations Manager and related technologies.

NiCE VMware vSphere Management Pack 6 1 Walkthrough 2025Q4

The next generation of VMware monitoring with Microsoft SCOM is here! Watch the NiCE VMware vSphere Management Pack 6.1 walkthrough and see how we’ve re-architected VMware monitoring to be smarter, faster, and more secure. Native SCOM architecture – no more WMI or external services High availability & load balancing via SCOM Resource Pools Near real-time discovery of VMware changes for maximum accuracy Event-driven monitoring for faster, more reliable alerts Compliance & security monitoring built-in.

Keynote: Clarity from chaos: turning data sprawl into operational intelligence

Join us as we explore how to cut through the chaos and transform fragmented data into a single source of truth. Discover how SquaredUp helps you visualize the bigger picture, connect the dots, and unlock operational intelligence that drives smarter, faster decisions.

Optimize your end user computing with M365 reports

Unlock the full potential of your end user computing with SquaredUp’s unified M365 dashboards—designed to empower you to make smarter, faster decisions. This session highlights the challenges of fragmented reporting across the M365 suite and discover how SquaredUp’s native M365 plugin leverages the power of MS Graph API to deliver unified dashboards.

NiCE VMware vSphere Management Pack 6.1

In times of rapid transformation within the VMware ecosystem, IT teams are reassessing how to best maintain virtual environments as stable, secure, and efficient as possible. With numerous monitoring options available on the market, the question arises: Why stick with Microsoft System Center Operations Manager (SCOM)?

You're in Good Microsoft SCOMpany

When it comes to enterprise monitoring, consistency and reliability matter more than ever. That’s why organizations across industries, from financial services to healthcare, manufacturing, and government, turn to NiCE IT Management Solutions to extend and optimize their Microsoft SCOM environments. And the results speak volumes.

Dashboarding OCI costs: A guide to building a usage API with OCI functions and SquaredUp

Oracle Cloud Infrastructure (OCI) provides powerful tools for managing your cloud resources, but getting a clear, real-time view of your usage and costs can sometimes feel locked away behind complex reports. What if you could build beautiful, shareable dashboards that show you exactly what you're spending, where you're spending it, and how it trends over time? In this guide, we'll walk you through deploying a simple, secure OCI Function that acts as a proxy to OCI's Usage API.

How to automate sending SquaredUp dashboards to Slack with the Notification API

SquaredUp's existing notifications fire when monitors change state. With Notification API, you control the trigger. Send dashboards on a schedule, before meetings, or on-demand through chat commands. In this step-by-step guide, you’ll learn how to automate sending SquaredUp dashboards to Slack. I’ll use Power Automate as the example, but the same approach works with other automation tools such as Zapier, Make, n8n, or even a custom script, as long as it can send an HTTP request.

Why Citrix VAD/DaaS Customers Using VMware Should Consider Migrating to XenServer

For years, VMware vSphere was the undisputed leader in enterprise virtualization. Its reliability, feature set, and ecosystem made it the go-to hypervisor for organizations. Also for organizations running Citrix Virtual Apps and Desktops (VAD) or Citrix DaaS, VMware was synonymous with virtualization excellence. But the landscape has changed, dramatically. If you're still running your Citrix workloads on VMware, it's time to take a serious look at XenServer, and here's why.