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The latest News and Information on Service Center Operations Manager and related technologies.

Observability for Azure Virtual Desktop with SquaredUp

Mar 6, 2026 By SquaredUp In Squared Up
Managing Azure Virtual Desktop doesn’t have to mean jumping between portal blades, logs, and metrics trying to piece together what’s happening. In this webinar, you’ll learn how to design and implement a single, operational observability dashboard for Azure Virtual Desktop (AVD) using SquaredUp Cloud — transforming fragmented telemetry into clear, actionable insight. Whether you're responsible for performance, user experience, or operational stability, this session will give you a structured, repeatable framework for monitoring your AVD estate with confidence.
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SquaredUp vs Grafana: The Enterprise IT dashboard showdown

Mar 5, 2026 By Blog In Squared Up
Modern enterprises operate across an increasingly complex mix of hybrid cloud services, and productivity platforms. As environments scale, stakeholders need a single pane of glass (SPoG) to understand what’s happening across IT operations without jumping across dozens of disconnected tools.
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The 5 best Jira reporting tools for 2026

Feb 26, 2026 By Blog In Squared Up
Jira is the backbone of project management for thousands of agile teams worldwide. But while Jira excels at tracking issues and sprints, its native reporting can leave teams wanting more — especially when it comes to sharing insights, visualizing trends, and integrating data from across the business. That’s where dedicated Jira reporting tools come in. In this guide, we rank the 5 best Jira reporting tools on the market today.
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Building Web API integrations that scale (5 key lessons)

Feb 26, 2026 By Blog In Squared Up
I've used the Web API plugin with a wide range of APIs, and each one taught me something new. But before diving into building, I learned to pause and ask: What am I actually trying to display? Not what data the API can give me, but what would be useful on a dashboard? That shift in thinking — from ‘fetch everything’ to ‘fetch what matters’ — shapes how I approach every integration.
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Microsoft SCOM Tips & Tricks

Feb 24, 2026 By NiCE IT Mgmt In NiCE IT Mgmt
This one is for all the Microsoft SCOM geeks out there — 99 practical tips & tricks to make managing SCOM way easier. The tips compiled here draw from community experts, SCOM-focused blogs, Microsoft’s official documentation, and the hands-on experience at NiCE. You may already know some of them, but having them all organized in one place makes it easy to reference and put them into practice.
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Notes from the Field: XenServer falling back to file-based licensing when using LAS

Feb 24, 2026 By GripMatix In GripMatix
Citrix has been transitioning products toward License Access Service (LAS) as the modern licensing method. Unlike traditional file-based licensing, LAS introduces service-based communication between products and the Citrix License Server. As of 15 April 2026, LAS becomes the mandatory licensing method for supported products. Environments still relying on file-based licensing will need to transition before that date.
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Forwarding Microsoft SCOM Alerts to the Service Desk

Feb 19, 2026 By NiCE IT Mgmt In NiCE IT Mgmt
Modern IT operations rely heavily on monitoring solutions like System Center Operations Manager (SCOM) to detect issues across servers, applications, and services. While SCOM excels at generating alerts, organizations often struggle to ensure these alerts translate into actionable incidents in their IT Service Management (ITSM) platforms. Without proper integration, critical alerts may be missed, tickets may be created manually, and incident resolution can be delayed.
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16 new integrations - powered by AIready Low Code Plugins

Feb 16, 2026 By Blog In Squared Up
Today marks a big milestone in our mission to bring more data, more context, and more visibility into a single, unified view. We’re excited to announce 16 brand‑new integrations, extending the range of data sources you can connect with just a few clicks. But the integrations themselves are only half the story.
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Dashboarding Azure: SquaredUp vs Grafana

Feb 12, 2026 By Blog In Squared Up
If you’re looking for a dashboarding solution today, chances are you’ve looked at Grafana or SquaredUp — or both. Grafana is a popular open source dashboarding tool with on-prem and cloud variants, while SquaredUp is the SaaS, cloud-based unified dashboarding solution. Both offer a comprehensive list of data sources that they can plug into and build dashboards. As such, they both also offer an integration with Azure - which is the focus of our discussion today.
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