Operations | Monitoring | ITSM | DevOps | Cloud

Today, cloud native technologies empower a number of organizations to build and run scalable applications in public, private and hybrid cloud environments. Developer and operation teams can build and deploy applications, APIs and microservices architectures with the speed and immutability of containers. Gartner predicts that by 2024, more than 75% of large enterprises in mature economies will be using containers in production.

There are different positions on whether observability and monitoring are two sides of the same coin. We will analyze and explain what the observability of a system is, what it has to do with monitoring and why it is important to understand the differences between the two.

SaaS (software as a service) is the common model for many businesses today. Even longstanding behemoths such as Cisco and Microsoft have been strategically shifting their software products to SaaS and recurring revenue models (just think Office365 shift from licensed Office). These SaaS businesses need agility to move fast and remain competitive. This means agility in the IT stack, but also agility in the business models to support bottom-up GTM and product-led growth (PLG).

Today marks the start of a new chapter at Catchpoint, as we launch our digital experience observability platform. In this post, I’ll share with you some of the wider contextual factors driving this launch, as well as how the continuous evolution of our platform supports a massive market need.