Operations | Monitoring | ITSM | DevOps | Cloud

Few things hold IT teams back more than a lack of visibility. It’s exponentially harder to solve issues when they originate in parts of the environment you can’t see. That’s one of the big limitations of native tools for monitoring and managing Microsoft Teams. Microsoft Call Quality Dashboard, Admin Center and Service Dashboard, and Meeting Room Pro Dashboard are all constrained to the aspects of Teams that Microsoft controls directly.

When it comes to network management, there are two challenges that are ever-present; ensuring optimal network performance and maintaining uninterrupted network connectivity. Network admins are the unsung heroes, diligently managing the digital highways that connect the modern world. To maintain the delicate balance between seamless user experience and network reliability, two crucial practices come to the forefront: Network Load Testing and Load Balancing.

Get a practical look at how Australian government IT leaders can future-proof infrastructure with flexible, sovereign-aligned connectivity. This blog was originally published on PublicSectorNetwork.com.au on 11th June 2025 and republished with permission. As digital transformation accelerates across the public sector, Australian government agencies face a complex challenge: how to modernize IT infrastructure while safeguarding sovereignty, strengthening security, and maintaining compliance.

Kentik CEO and co-founder Avi Freedman explains why observability is not enough in the age of AI.